Faq
What Is LTC Apps Questions
LTC Apps is a modular operations platform built for skilled nursing facilities, nursing homes, and assisted living facilities. It covers admissions and patient intake, Medicare and Medicaid eligibility verification, staff scheduling, human resource management, medical code analysis, order and inventory management, visitor management, staff broadcasts, resident appointment scheduling, maintenance management, and nursing assignment management. Every module is built into the same platform with the same login so every department in your facility works from one connected system.
LTC Apps is built for skilled nursing facility administrators, Directors of Nursing, business office managers, admissions coordinators, scheduling coordinators, front desk staff, and facility managers. It is used in skilled nursing facilities, nursing homes, and assisted living facilities across the United States. It is designed specifically for small and mid-size long-term care facilities that need a real operations platform without the enterprise pricing and complexity of systems like PointClickCare or MatrixCare.
No. LTC Apps is a long-term care operations platform, not a clinical EHR. It covers the operational and administrative workflows that run alongside clinical care including admissions, eligibility verification, staff scheduling, HR management, supply ordering, visitor management, and maintenance tracking. Facilities that need a full clinical EHR for physician orders and clinical documentation can use LTC Apps alongside their existing clinical system.
LTC Apps pricing is based on the modules your facility needs and the size of your operation. Contact us at ltcapps.com/contact/ or book a free demo to get pricing information specific to your facility. There is no published price list because every facility starts with a different combination of modules.
Getting Started Questions
Book a free demo at ltcapps.com to see the platform in action. The demo is a live walkthrough of the modules most relevant to your facility's needs. After the demo, your facility profile is configured with your floor plan, room layout, staff disciplines, and pay period schedule. Your team can start using LTC Apps the same day setup is complete without a lengthy implementation process.
Initial setup for LTC Apps takes one setup session. Your facility profile, floor plan, room layout, staff disciplines, and pay period configuration are completed in a single onboarding call. There is no months-long implementation process and no dedicated IT team required.
No. LTC Apps is designed for nursing home and skilled nursing facility staff, not IT professionals. The platform is web-based and accessible from any device with a browser. Each staff member logs in with their own credentials and sees only the modules relevant to their role based on the access level assigned by the administrator.
Yes. LTC Apps is modular from day one. You can start with the modules your facility needs most right now and add others when you are ready. A facility that needs admissions and eligibility verification today does not have to purchase HR management and maintenance tracking before it is ready to use them.
Modules and Features Questions
LTC Apps includes 11 modules: Admissions and Patient Intake, Eligibility Verification, Staff Scheduling, Human Resource Management, Medical Code Analysis, Order and Inventory Management, Visitor Management, Staff Broadcasts, Resident Appointment Scheduling, Maintenance Management, and Nursing Assignment Management (Hot Rack). All modules are part of the same platform and use the same login.
Every module in LTC Apps is built into the same platform and draws from the same data. When a new resident is admitted through the Admissions module, that resident record is immediately available in Eligibility Verification, Medical Code Analysis, and Resident Appointment Scheduling. When a new staff member is added in HR Management, they are immediately available in Staff Scheduling and Staff Broadcasts. Information entered once appears everywhere it is needed without manual re-entry.
Yes. LTC Apps Staff Scheduling gives your facility a two-week scheduling grid with pay period management across all disciplines. Scheduling coordinators manage shifts for nursing staff, CNAs, housekeeping, laundry, and front desk staff from the same scheduling grid. Staff records added in HR are immediately available in the scheduling module without re-entering staff information. See ltcapps.com/products/staff-scheduling-software/ for full details.
LTC Apps Eligibility Verification allows your billing team to run Medicare and Medicaid coverage checks before and during a resident's stay. The module covers pre-admission verification to confirm coverage before the bed is offered, mid-stay rechecks to monitor coverage changes and authorization expirations, and post-denial recovery support. See ltcapps.com/products/eligibility-verification-software/ for full details.
Facility Types Questions
Yes. LTC Apps was built primarily for skilled nursing facilities. Every module and every workflow in the platform is designed for how SNFs actually operate. The admissions module captures SNF-specific intake fields. The scheduling grid is built around SNF disciplines and two-week pay periods. The eligibility verification module covers Medicare Part A and Medicaid which are the primary payers for SNF residents. See ltcapps.com/solutions/snf-software/ for full details.
Yes. LTC Apps serves nursing homes providing long-term residential care. The platform covers admissions for long-stay residents, Medicaid eligibility verification, staff scheduling across all nursing home disciplines, HR management, supply ordering, visitor management, maintenance tracking, and resident appointment coordination. See ltcapps.com/solutions/nursing-home-software/ for full details.
Yes. LTC Apps serves assisted living facilities with the same 11-module platform. Assisted living administrators use LTC Apps for visitor management, staff scheduling, resident appointments, staff broadcasts, HR management, admissions, maintenance, and supply ordering. See ltcapps.com/solutions/assisted-living-software/ for full details.
Yes. Organizations that operate skilled nursing facilities, nursing homes, and assisted living facilities can use LTC Apps across all their locations. The same modules serve all facility types and the platform is configured per facility with the appropriate floor plan, room layout, staff disciplines, and workflows for each location.
Billing and Eligibility Questions
LTC Apps Eligibility Verification covers Medicare Part A coverage checks before and during a resident's stay. Your billing team can confirm the three-day qualifying hospital stay, check benefit period status and remaining covered days, and monitor coverage changes throughout the stay. All eligibility records are accessible from the same platform the rest of the facility uses.
LTC Apps Medical Code Analysis uses AI to generate ICD-10 diagnostic codes from medical records. Your billing team uploads a PDF medical record or pastes clinical text and the AI returns the appropriate ICD-10 codes in seconds for the team to review and verify before applying to claims. This reduces the time spent on manual code identification from 15 to 30 minutes per record to seconds. See ltcapps.com/products/medical-code-analysis/ for full details.
Yes. LTC Apps Eligibility Verification covers Medicaid coverage checks for long-stay nursing home and SNF residents. Your business office can confirm active Medicaid status, track pending Medicaid applications, and document verification results for billing and compliance purposes.
LTC Apps is an operations platform, not a full billing or claims submission system. It supports the billing workflow through eligibility verification and ICD-10 code generation but does not submit claims directly to payers. Facilities typically use LTC Apps alongside their existing billing or claims submission tool.
Scheduling and HR Questions
LTC Apps Staff Scheduling supports all standard long-term care disciplines including CNA, Nursing, Housekeeping, Laundry, and Front Desk. The scheduling grid is configured per facility to match your specific disciplines and shift types. Pay periods are set up during initial configuration and the full two-week scheduling grid reflects your facility's actual schedule structure.
Access levels are set in the LTC Apps HR Management module when a new staff member is added. Each staff member is assigned an access level that controls which modules they can see and use when they log in. A CNA might have access to their schedule and broadcasts only. An administrator might have access to all modules. Access levels can be updated at any time when a staff member changes role.
Yes. LTC Apps HR Management includes employee document management where HR files and credential records are stored directly in each staff member's record. Documents are accessible from the same login the rest of the facility uses without a separate HR system or document storage platform.
LTC Apps Staff Broadcasts gives administrators two broadcast tools. The Shift and Pay Period Broadcast reaches a specific discipline, shift, and pay period so targeted announcements go only to the staff members they are relevant to. The General Broadcast reaches all staff or selected individuals for facility-wide announcements. Every broadcast is logged automatically with date and status. See ltcapps.com/products/staff-broadcasts/ for full details.
Compliance and Surveys Questions
LTC Apps keeps documentation organized and accessible for surveys across multiple departments. Visitor logs are searchable and downloadable for any date range. Maintenance work order records and preventive maintenance documentation are available in PDF format on demand. HR credential records are stored per staff member and accessible immediately. Supply order history and inventory records are available for procurement audits.
Yes. LTC Apps Maintenance Management generates PDF Detail Reports and Excel Summary Reports covering work orders and preventive maintenance activity for any review period. LTC Apps Visitor Management generates downloadable visitor reports for any date range. LTC Apps Order and Inventory Management generates audit-ready supply usage and order history reports.
LTC Apps Staff Scheduling gives DONs and scheduling coordinators visibility into staffing levels across all disciplines and shifts. The two-week scheduling grid with pay period management helps facilities plan and document staffing in advance. PBJ (Payroll Based Journal) compliance requires accurate staffing records and LTC Apps scheduling documentation supports that tracking.
Comparison With Other Software Questions
PointClickCare is an enterprise EHR system designed for large skilled nursing facility organizations with dedicated IT teams and implementation budgets in the hundreds of thousands of dollars. LTC Apps is an operations platform designed for small and mid-size facilities that need admissions, scheduling, eligibility, and compliance tools without the enterprise cost, multi-year contract, and six-month implementation process. LTC Apps does not replace a full clinical EHR but covers the operational workflows that enterprise systems often handle poorly for smaller facilities. See ltcapps.com/compare/pointclickcare-alternative-for-small-snf/ for a full comparison.
MatrixCare is a large enterprise EHR and care management platform serving skilled nursing facilities, assisted living, and other post-acute settings. Like PointClickCare, it is designed for large organizations. LTC Apps is built for small and mid-size long-term care facilities that need a practical, modular operations platform at an accessible price point without the complexity of an enterprise implementation. See ltcapps.com/compare/matrixcare-alternative/ for a full comparison.
Generic scheduling and HR tools are not built for long-term care. They do not have two-week pay period scheduling grids built around CNA and nursing disciplines. They do not connect to Medicare eligibility verification. They do not track resident admissions or room assignments. LTC Apps is built specifically for skilled nursing facilities, nursing homes, and assisted living facilities so every workflow in the platform reflects how long-term care teams actually operate rather than requiring your team to adapt a general-purpose tool to fit your needs.